How to Respond When Your Instagram/Facebook Ad Account Is Disabled

How to Respond When Your Instagram/Facebook Ad Account Is Disabled

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“Has anyone dealt with this issue before?

My client received this email after having their Instagram account disabled. They requested a review and received a response that the decision was final.

I can’t seem to find any posts that would violate any community standards.

Ironically, their FB account has identical posts and content and has not been deactivated.

Can anyone advise?”

Email notification: After a review of your Ad account, it is now restricted from advertising because of inauthentic behavior or violations of our Advertising Policies or Community Standards. This account and any Ads that were running are now disabled.

Instagram-Facebook Ad account disabled

If you receive an email notification that your Instagram account has been disabled, it can be quite alarming. What could you have done wrong? Is your account going to be deleted forever?

Don’t panic. First, take a deep breath and review the email notification for any clues about why your account was disabled. Chances are, one of your posts violated one of Instagram’s Community Standards or Advertising Policies.

Inauthentic Behavior

One common reason for an Instagram account to be disabled is inauthentic behavior. This could mean pretending to be someone else or artificially inflating your follower count. If Instagram suspects that you are engaging in this type of behavior, they may disable your account.

Violations of Community Standards or Advertising Policies

Instagram has a number of Community Standards that all users are expected to follow. These standards cover a range of topics, such as nudity, hate speech, and violence. If you post content that violates these standards, your account may be disabled.

Similarly, if you violate any of Instagram’s Advertising Policies, your account may be restricted or disabled. These policies cover a range of topics, such as prohibited content and advertising practices.

If you believe that your account was disabled in error, you can request a review from Instagram. However, the decision is final and there is no guarantee that your account will be reinstated.

What to Do if Your Account Is Disabled

If your account is disabled, there are a few steps you can take to try and get it reinstated.

Appeal the decision

First, review the email notification you received from Instagram to see if there are any clues about why your account was disabled. If you believe that your account was disabled in error, you can contact Instagram directly to request a review. However, the decision may be final and there is no guarantee that your account will be reinstated.

Appeal to Facebook

If you have an identical Facebook profile with the same content as your now-disabled Instagram profile, you can appeal to Facebook for help. Facebook has more lenient Community Standards than Instagram and may be more likely to reinstate your account.

Start over

If all else fails, you can start over with a new Instagram profile. However, this means losing all of the followers and content you have built up on your old profile.

Try reaching out to Instagram’s support team on Twitter or Facebook

Be sure to include as much information as possible, such as links to your posts or ads that may have violated Instagram’s policies.